Open now, 24 hours
24/7 roadside assistance in Dubai for Audi drivers
Battery, fuel, flat tyre and breakdown help where you stopped
- 24-mo warranty included
- ~30 min arrival in Dubai
- Free fitting + coding
Roadside assistance is help where the car stopped: battery testing, jump start or replacement, fuel delivery, flat tyre change and a quick diagnosis. Our own team runs it 24/7. Share your location on WhatsApp or call. We usually arrive in 20-35 minutes in Dubai, and we also cover Abu Dhabi and Sharjah.
When you need it
- The car clicks or does nothing when you press start
- A warning light came on and the car lost power
- Flat tyre or empty tank far from a station
- The car has been parked in a basement for weeks and will not wake up
What the job covers
-
Battery test and jump start
The battery and charging system are tested, then the car is started safely from the correct jump points.
-
Battery replacement on site
If the battery has failed, a new one is fitted and registered to the car, with a warranty of up to 24 months.
-
Fuel and tyre help
We bring petrol if the tank is dry, or change the wheel if a tyre is flat.
-
Recovery when needed
If the fault cannot be fixed at the roadside, we arrange a flatbed to a workshop.
On an Audi specifically
On many Audi models the battery sits in the boot or under a seat, while the jump start points are under the bonnet. Start-stop cars use an AGM or EFB battery, and a new one must be registered to the energy management system. We carry the diagnostic tool to do that at the roadside.
How it works
Battery, fuel, flat tyre and breakdown help where you stopped
On site: 25 to 45 minutes
-
Share your live location, car model and what happened on WhatsApp, or call.
-
Stay in a safe place with the hazard lights on.
-
Our technician arrives, tests the car and fixes what can be fixed on the spot.
-
If it needs a workshop, we arrange recovery and book it in.
Where we offer Roadside assistance
Across Dubai, and in Sharjah and Abu Dhabi by arrangement. These are the areas we attend most.
Battery trouble as well?
Batteries are our core work. If the car is slow to start or shows a low battery message, we can test it free on the same visit.
See battery servicesRoadside assistance: Common questions
Short answers. Anything else — WhatsApp us.
How fast does roadside assistance arrive in Dubai?
Usually 20-35 minutes in Dubai, depending on traffic and your exact location. A live location pin saves the most time. For Abu Dhabi and Sharjah we confirm the expected arrival when you message or call.
Do I need a membership to call you?
No. There is no subscription. You message or call when you need help, we tell you what the job involves before we set off, and you pay for that job only.
My Audi will not start in the basement. Can you reach it?
Yes. Most battery jobs can be done right in the parking bay, including in low basements. Send the building name, the parking level and the bay number so the technician finds you quickly.
Can I jump start my Audi from another car myself?
You can, using the marked jump points under the bonnet, never the battery in the boot directly. Connect positive first, then the earth point. If the battery is old, it will likely fail again the next morning.
Other garage services
Spot something else on the visit? We sort it or book a workshop we trust. Same number.
- Car recovery Breakdown, accident, sand and basement recovery, day or night
- Car towing service Planned flatbed transport to a workshop, showroom or another emirate
- Emergency fuel delivery Petrol brought to your car when the tank runs dry
- Flat tyre fix Roadside wheel change with your spare, any hour
- Tyre puncture repair Nail and screw punctures inspected and repaired the right way
- Oil change Correct-spec engine oil, new filter and service reset
What drivers say
4.9 out of 5 from 9,300+ Google reviews.
-
Omar Al Mansoori Audi Q7, Al BarshaQ7 would not start in the basement before a flight. Technician arrived in about 25 minutes, knew the battery was under the seat, changed it and coded it. I made the flight.
-
Sarah Whitfield Audi A3, Dubai MarinaI expected to be sold a battery. He tested it, said it only needed a jump and a longer drive, and charged for the jump only. Saved their number.
-
Muhammad Irfan Audi A6, Khalifa CityCame to Abu Dhabi at night. Explained why the A6 needs an AGM battery and showed me the before and after readings on the tester. Paid with Tabby.
-
Layla Haddad Audi Q5, Al MajazStart-stop had stopped working for months and the dealer quoted a long wait. New battery fitted at my building in Sharjah and start-stop was back the same day.
-
James O'Connor Audi A5, Business BaySecond battery in a year from another shop had failed. These guys found it was the wrong type and never coded. Proper AGM fitted, no warnings since.
-
Noura Al Suwaidi Audi Q8, JumeirahPolite, on time, clean work in the driveway. Took the old battery away and sent the warranty details on WhatsApp straight after.
-
Hassan Reza Audi e-tron, Dubai HillsDid not know an e-tron had a normal 12V battery until the car refused to wake up. They did, and had the right one on the van.
Book Roadside assistance
Tech replies in minutes, any hour. You get an arrival time before you agree to anything.